To order a repeat prescription, you should tick the items you need on the prescription tear-off slip and either:
To give us time to process your prescription, please allow 48 hours (2 working days) from receipt of your request.
- Post it in the white mailbox situated in the entrance lobby
- Post your request to us – if you would like your prescription posted back to you, please enclose a stamped addressed envelope
- Telephone or post your request slip to the chemist of your choice. They will then pass the request to us to be processed
To register for our online services, please print our New Patient Registration for Online Services.
Please bring the completed form, together with your photo ID and address verification documents to the Surgery. The service is available for patients over 14 years of age.
When you call with these documents, we will be able to provide you with a user name and password, together with a handy guide - Patient Handbook. Copies of the handbook are available from Reception.
Once you have obtained your user name and password, please click on the 'Systmonline' logo above to be redirected to the ‘Systmonline’ homepage.
From the ‘Systmonline’ website you will be able to:
- View your current prescriptions
- Order your repeat prescriptions
For our patients that are registered to use SystmOnline, it is now available as an app on iPhone and iPad. From the app, you can order repeat prescriptions and will soon be able to book appointments. The app is free and available by searching for 'SystomOnline' on the App Store.
Montague Medical Practice is now offering patients the Electronic Prescribing Service (EPS). This service enables GPs to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.
Ask a member of the Reception team or at any pharmacy or dispendsing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to . You don't need a computer to use EPS. You can choose up to one of each of the following:
a dispensing appliance contractor (if you use one)
Once you are signed up to use EPS, you will no longer receive a paper prescription from the surgery. Instead, once you have ordered your prescription it will be electronically sent to your selected pharmacy, for you to collect at your convenience.
PLEASE BE AWARE that some medication cannot be sent electronically. Items like controlled drugs (temazepam, diazepam, morphine, tramadol etc) and some dressings and other items will still require a paper prescription to physically pick up by you or your nominated pharmacy. If you are unsure if all the items on your prescription can be sent electronically, speak to your pharmacy or visit reception.